Applies in Australia · Last updated 30 October 2026

NISTYLEZ Privacy Policy — Australia

Last updated: 28 October 2026

This policy explains how NISTYLEZ ("we", "us"), operated by Shah Software Solutions Pty Ltd (an Australian company), collects, uses, discloses and protects personal information when you use www.nistylez.com, the Nistylez customer app and the Nistylez Experts provider app (together, the "Services").

Information we collect

Depending on how you use Nistylez (website, customer app, or provider app), we may collect:

Identity and contact details (name, email, phone, profile photo)
Account credentials and security signals (including device identifiers used for sessions and fraud prevention)
Booking, order, chat, review, wallet/gems and payment-related records (card details are handled by payment providers; we do not store full card numbers)
Addresses and location data you provide, or precise location when you allow it (for example nearby search or live tracking during an eligible booking)
Device and usage data (app version, OS, language, IP address, diagnostics, notification tokens)
Support communications and call recordings where legally permitted for quality and training

How we use information

Provide, personalise and improve bookings, payments, messaging, support and safety features
Verify accounts, prevent fraud and enforce our terms
Send service messages (booking updates, receipts, security alerts)
Send marketing only where allowed (you can opt out anytime)
Comply with law and respond to lawful requests
Create aggregated or de-identified insights that do not reasonably identify you

Sharing

We do not sell your personal information. We share it only as needed with:

Service providers you book (so they can fulfil your appointment)
Payment, SMS, email, maps, analytics, hosting and support vendors under contract
Professional advisers and authorities when required by law or to protect rights and safety
A successor entity if we are involved in a merger or sale (with appropriate protections)

Who we are (Australia)

For users in Australia, this policy is intended to align with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). The APP entity that collects and holds your personal information is:

Shah Software Solutions Pty Ltd (ABN 70 665 606 262)
An Australian company
1/268A Main North Road, Prospect, SA 5082, Australia
Privacy / grievance officer: Kamal Shah
Email: support@nistylez.com

Overseas disclosure

We use cloud hosting and vendors that may process data in Australia and other countries (for example infrastructure or support regions). Where personal information is disclosed overseas, we take reasonable steps consistent with APP 8 so that recipients handle it in line with the APPs.

Your rights (Australia)

Request access to the personal information we hold about you
Request correction of inaccurate or out-of-date information
Opt out of direct marketing emails/SMS/push where applicable
Lodge a complaint with us; if unresolved, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au

To exercise rights, contact Kamal Shah at support@nistylez.com. We aim to respond within a reasonable period (generally within 30 days).

Data retention and deletion

We keep personal information only as long as needed for the purposes above, including legal, accounting and dispute-resolution requirements. You can delete your account in the NiStylez app or website under Profile → Delete Account (or Settings → Privacy → Delete account). You may also email support@nistylez.com for help; we typically complete assisted requests within 10 working days.

Notifiable data breaches

If a data breach is likely to result in serious harm, we will assess and, where required, notify affected individuals and the OAIC in line with the Notifiable Data Breaches scheme.

Children

Our Services are directed to adults. We do not knowingly collect personal information from children under 15 for marketing. If you believe a child has provided information, contact support@nistylez.com and we will take appropriate steps.

Nistylez staff connect Nistylez's own business accounts on Instagram, TikTok and YouTube to our internal admin tool so we can schedule and publish our own posts. When an account is connected, we receive and store only what is needed for that:

The account's ID, username, display name and profile picture
Access tokens that let us publish to the account (stored encrypted)
Basic results of our own posts (such as views, reach, likes, saves and shares)

We use this data only to publish and measure Nistylez's own content. We do not sell it or use it for advertising. We do not read private messages or followers' personal data.

YouTube: uploads use YouTube API Services. Google's use of data is covered by the Google Privacy Policy. Nistylez's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including Limited Use. You can remove access at Google security settings.

Instagram and TikTok: remove Nistylez access anytime in each app's connected-apps settings. We then delete the stored token and stop posting.

Email support@nistylez.com with subject "Social account data deletion" and the account username, or remove the app connection above. We delete tokens, profile details and stored post results for that account within 30 days (often sooner) and confirm by email. Published posts remain on the platform until you delete them there.

Cookies and similar technologies (website)

On nistylez.com we store your cookie preference in browser localStorage, and — only if you Accept all — may load Google Analytics and optional Google Maps features. You can change or withdraw consent via the cookie banner or our Cookies Policy. Mobile apps use device permissions and OS settings rather than the website cookie banner.